1. Introduction

This Privacy Policy (“Policy”) explains how BLABLABLA CHEF s.r.o., Company ID: 09502700, registered office: Chudenická 1059/30, Hostivař, 102 00 Prague, Czech Republic (the “Operator”), collects, uses, and protects personal data of customers and visitors of the hoood.baby online store.

Contact: wusup@hoood.baby

We comply with the EU General Data Protection Regulation (GDPR) and other applicable international data protection laws.

2. Data We Collect
We may collect and process the following types of personal data:

• Identification data (name, surname)

• Contact details (email, phone, shipping/billing address)

• Order and payment information

• Communication data (messages, reviews, inquiries)

• Technical data (cookies, IP address, browser type, device information)

3. Purposes of Processing
We process personal data for the following purposes:

• processing and fulfilling customer orders,

• communication and customer support,

• sending newsletters and promotional offers (if consented),

• complying with legal obligations (e.g., tax and accounting),

• analyzing website traffic and improving user experience.

4. Legal Basis for Processing
Processing of personal data is based on:

• contract performance (fulfilling an order),

• legitimate interest (protecting rights, preventing fraud),

• consent (marketing communications),

• legal obligation (financial and accounting regulations).

5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described above:

• order-related data: 5 years,

• accounting records: 10 years,

• marketing data: until consent is withdrawn.

6. Data Sharing and Third Parties
We may share data with trusted third parties, such as:

• delivery service providers,

• payment processors,

• IT and hosting providers,

• accounting or legal representatives.

We do not sell personal data to third parties.

7. Cookies
Our website uses cookies to ensure proper functionality, measure traffic, and personalize user experience.
You can adjust your cookie preferences in your browser settings.
More information is available in our Cookie Policy.

8. Your Rights
Under GDPR and other applicable laws, you have the right to:

• access your personal data,

• request correction or deletion,

• restrict or object to processing,

• request data portability,

• withdraw consent at any time.

To exercise your rights, please contact us at wusup@hoood.baby.
If you believe your rights have been violated, you can contact your local data protection authority or the Office for Personal Data Protection (Czech Republic).

9. Updates to This Policy
This Privacy Policy is effective from January 1, 2025 and may be updated from time to time. The latest version is always available on hoood.baby.